At HawaiianGrownTV.com, we are committed to protecting the online privacy of visitors to our websites. This Policy applies only to the websites and online services provided by HawaiianGrownTV.com. This Policy does not cover any interaction you may have with Hawaiian Grown TV by telephone, postal mail, or other offline communications. The purpose of this Policy is to inform you about the types of information we gather about you when you visit our websites, how we may use that information, and how we disclose it to third parties.
Our websites are not designed for use by children without their parent’s supervision. We ask that anyone under the age of thirteen not submit any personal information through our websites. We do not knowingly collect any personal information from children under the age of thirteen, and therefore we do not knowingly distribute such information to third parties.
I. Information That We Collect
At various locations on our websites, such as in registration forms, sweepstakes entries, message boards, online stores, surveys, and polls, we may request that you supply us with "personal information," such as your name, email address, mailing and shipping addresses, home or work telephone number, and/or credit card information. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online forms and questionnaires. Although you do not have to provide us with any information to visit our websites, you may not be able to fully utilize all of the services on our websites if you choose not to provide certain information. If you do choose to give us personal information through our websites, we will collect and retain that information.
When you use our websites, we may also collect "non-personal information," which is information that, by itself, cannot be used to identify or contact you, such as demographic information (your age, gender, income, education, profession, zip code, etc.). Non-personal information may also include technical information, such as your IP address, the type of browser you are using, the websites you visit immediately before and immediately after you visit our websites, and other anonymous data involving your use of our websites. Non-personal information may also include information that you provide us through your use of our websites, such as the time zone you select if you use our TV schedule feature, or the terms you enter into the search functions of our websites.
We collect personal information from you when you purchase products from our online stores. For example, we require you to provide your name, contact information, shipping and billing addresses, and a credit card number before we process your orders. We also collect information about your transactions with us. We may use the information that you provide to communicate with you about products purchased through our online stores, to provide customer support in connection with those products, and to send you information about other products and services which we believe may be of interest to you.
You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software.
II. How We Use the Information We Collect
Our Services and Websites
We use your personal information to provide you any services that you may request or require, to communicate with you, to allow you to make purchases, and to allow you to participate in online contests, surveys and games. We use aggregated non-personal information about our users to understand our website’s demographics, such as the percentage of male and female users, the geographic distribution of our users, the age ranges of our users, or a combination of these or other demographics. We use the non-personal information we collect to analyze how our websites are being used, and to improve the content of our websites, online product offerings, and marketing and promotional efforts.
If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications, you otherwise consent to being contacted by email or if such contact is to communicate with you about products purchased through our online stores, to provide customer support in connection with those products, and to send you information about other products and services which we believe may be of interest to you. There may be times when you will have the opportunity to subscribe to an email list or electronic newsletter that will send information about our websites or our advertisers to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not email you in the future by clicking the "unsubscribe" link which is included at the bottom of any email that you receive from us, or by contacting us at privacy@HawaiianGrownTV.com. If you unsubscribe, we will make reasonable efforts to discontinue these email communications as soon as practicable.
If you make a purchase through our online stores, we may use the information you provide to send you important announcements and updates regarding our websites or online products. You may also receive periodic mailings regarding new products and services. However, you may opt-out from receiving future mailings by contacting privacy@HawaiianGrownTV.com or:
Hawaiian Grown TV
Address: 94-536 Aohoku Place Mililani HI 96789
When you provide us with your personal information to make a purchase through our online stores, we use this information to process your online order and credit card number. We also use your address and billing information to bill you and provide associated support.
III. Disclosure of Information to Third Parties
Affiliates and Non-Affiliates
Except as specifically set forth in this Policy, we do not share your personal information with any non-affiliated third party without your permission. We may disclose aggregate information, such as demographic information, and our statistical analyses to third parties, including advertisers or other business partners. This aggregate information does not include your personal information. We may, however, share your personal information with certain websites that control us, are controlled by us, or under common control with us (our "Affiliates"), so that they and we can offer you products and services that may be of interest to you. Please refer to our Affiliates’ privacy policies for details regarding how they handle your personal and non-personal information.
We sometimes engage unaffiliated businesses to assist us in providing you certain services. For example, we may hire a shipping company to help us deliver our products or services to you. We may also use third parties to process online transactions and credit card payments, provide advertising, marketing and promotional assistance, provide email services, or facilitate our online services (such as message boards, chat rooms, and surveys). In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorize them to use your personal information for any other reason.
We sometimes offer promotions (like sweepstakes or free subscriptions) in conjunction with a third party sponsor. If you choose to participate in one of those promotions, we may share your information with the sponsor if they need it to send you a product or other special promotion they offer.
As HawaiianGrownTV.com and its websites continue to develop, we may buy, sell or combine with other businesses. If so, personal and non-personal information that we or other businesses have collected will likely be transferred as part of the transaction. If we sell a business, we will attempt to ensure that requests made of us regarding email communications will be honored.
Third Party Advertisers
We use third-party advertising companies to deliver specific advertisements to you, which appear on pages throughout our websites. These companies collect non-personal information about your visits to our websites and other websites in order to provide advertisements about products and services that may be of interest to you. These companies may also aggregate your non-personal information for use in targeted advertising, marketing research, and other similar purposes. These companies may place their own cookies on your computer. If you want to prevent a third-party advertiser from collecting and using this information, you may visit each third party advertiser’s website directly and opt-out. You may also visit Network Associates at www.nai.com for solutions regarding consumer privacy.
We may disclose personal information when we are required or requested to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our rights and agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of HawaiianGrownTV.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We reserve the right to use or disclose non-personal information in any way we see fit.
IV. Security of the Information We Collect
The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Of course, any information you post to any message board, discussion group, or other public posting area on our websites is available to anyone with Internet access.
V. Accuracy of the Information We Collect
You also can write us at:
Hawaiian Grown TV
Address: 94-536 Aohoku Place Mililani HI 96789
This Policy is effective as of November 1, 2007. We reserve the right to change this Policy at any time, and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis.